Legal

Privacy Policy

How JSP Trading Co. Pty Ltd collects, uses, stores, and protects your personal information, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Effective date: 1 January 2026  |  Last updated: 1 January 2026

1. Introduction

JSP Trading Co. Pty Ltd (ABN 96 697 182 684, ACN 697 182 684) (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we manage personal information in the course of our import, export, and wholesale trading operations based in Western Australia.

This policy applies to all personal information we collect through our website at jsptradingcopty.site, via email, telephone, or in person, and outlines your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

  • Identification data — your full name, business name, position/title, and ABN (where applicable).
  • Contact data — email address, postal address, telephone number, and business address.
  • Transaction data — order details, purchase history, invoices, payment information, and shipping details related to our trading services.
  • Technical data — IP address, browser type, operating system, referring URLs, and other analytics data collected automatically when you visit our website.
  • Communication data — the content of emails, enquiry forms, and other correspondence you send to us.

3. How We Collect Information

We collect personal information directly from you when you:

  • Submit an enquiry or request a quote via our website or email.
  • Enter into a commercial arrangement or trading relationship with us.
  • Communicate with us by telephone, email, or in person.
  • Subscribe to communications or register for updates.

We may also collect information indirectly through website analytics tools, cookies, and third-party service providers who assist in our business operations (e.g. freight carriers, payment processors).

4. Purpose of Collection (APP 6 — Use or Disclosure)

We collect and hold personal information for the following primary purposes:

  • To provide, administer, and improve our import, export, and wholesale trading services.
  • To process orders, quotations, invoices, and payments.
  • To communicate with you about your transactions, enquiries, or account.
  • To comply with legal and regulatory obligations, including customs, quarantine, and anti-money laundering requirements.
  • To analyse website usage and improve our digital services.
  • To send you relevant business communications where you have consented to receive them.

We will not use or disclose your personal information for a secondary purpose unless you have consented, or the secondary purpose is related to the primary purpose and you would reasonably expect such use or disclosure (APP 6).

5. Data Storage and Security (APP 11 — Security of Personal Information)

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:

  • Storing electronic records on secured servers with appropriate access controls.
  • Limiting access to personal information to authorised personnel who need it to perform their duties.
  • Using encryption and secure transmission protocols for sensitive data.
  • Implementing physical security measures for any paper-based records.

We will take reasonable steps to destroy or de-identify personal information when it is no longer needed for any purpose for which it was collected (APP 11.2).

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to collect technical data about your browsing activity. Cookies are small data files stored on your device that help us analyse site traffic and improve user experience.

You may configure your browser to reject cookies or alert you when a cookie is being set; however, some features of our website may not function properly if cookies are disabled.

We do not use third-party advertising cookies. Any analytics data collected is aggregated and used solely to improve website performance and content.

7. Disclosure to Third Parties

We may disclose your personal information to:

  • Freight carriers, logistics providers, and customs brokers for the purpose of fulfilling orders and shipments.
  • Payment processors and financial institutions to process transactions.
  • Legal, regulatory, or law enforcement bodies where required by law or to protect our legitimate interests.
  • Professional advisors (e.g. accountants, lawyers) in connection with our business operations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

8. Cross-Border Disclosure (APP 8)

As a trading company engaged in import and export activities, some personal information (e.g. shipping details, customs documentation) may be transferred to overseas recipients in the course of fulfilling international trade obligations.

Before disclosing personal information to an overseas recipient, we will take reasonable steps to ensure the recipient complies with the APPs or is bound by a privacy regime that provides comparable protections, in accordance with APP 8.

9. Access and Correction (APPs 12 & 13)

You have the right to request access to the personal information we hold about you (APP 12) and to request correction of any inaccurate or incomplete information (APP 13).

To make a request for access or correction, please contact us using the details provided in Section 12 below. We will respond to your request within 30 days. We may refuse access in limited circumstances as permitted by the Privacy Act 1988, and we will provide written reasons for any refusal.

10. Complaints (APP 15)

If you believe that we have breached the Australian Privacy Principles or otherwise mishandled your personal information, you may make a complaint by contacting us at the details below. We will acknowledge your complaint within 10 business days and aim to resolve it within 30 days.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the Australian Privacy Act 1988, please contact us:

Have Questions About Your Privacy?

We are happy to discuss how we handle your personal information. Contact us directly for any privacy-related enquiries.

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